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Three quick answers
Do I need to have everything figured out before contacting you?
No. You can write even if you do not know exactly what you need. Often the conversation clarifies the problem better than any brief prepared in advance.
Are quotes free?
Yes. The initial analysis and quote are free. You only pay for the work you decide to do together.
Do you only work with large companies?
No. We work with anyone who has a real Moodle problem to solve — whether that is a company with 50 employees or 5,000.